AthleteMonitoring Support
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Knowledge base
Tutorials for Athletes
Getting Started
11
Activating your account
Using the web App
Personalizing the App's Look and Feel
Using Android and iPhone Apps
Activating Push Notifications
View all 11
Recording your data
14
Completing the weekly health survey
Recording wellness data
Recording Oura Ring data
Recording Menstrual Cycle & Making Sense of Your Menstrual Data
Recording training sessions and competitions
View all 14
Accessing shared files and documents
1
Retrieving shared files and documents
Viewing Alerts, Graphs and Reports
2
Viewing Graphs and Reports
Viewing Alerts and Recommendations
Tutorials for Staff & Administrators
Getting started
16
Getting Started
Enabling Single Sign-On (SSO)
Enabling Push Notifications
Subgroup-specific settings
Enabling Two-Factor Authentication
View all 16
Security and data privacy
10
Editing the global Data Privacy statement
Adding Team-Specific Privacy Statement and Consent Forms
Adding a "Consent For Research" option to the global privacy policy
Enabling 2 Factor Authentication for staff users
Logging out inactive staff users
View all 10
Team Settings
14
General settings
Linking external pages to Athlete's app
Subgroups
Activities
Alerts
View all 14
Managing Users
10
Adding and inviting staff
Deactivating staff users and transferring records to a new user
Adding, inviting and managing athletes
Managing Neutral / Unspecified Genders
Recording Athletes' Allergies and Emergency Information
View all 10
Collecting Monitoring Data
2
Recording Wellness Questionnaire Data
Collecting Post-Training Data
Integration/wearables
26
Importing data from Polar Flow
Using formulas to combine data fields and create custom metrics
Importing data from Garmin Connect
Importing ZXY GO data (API)
Importing PLAYERTEK Data
View all 26
Tracking attendance
2
Tracking attendance
Generating the Attendance Report
Training Planning, Programming, Exercise tracking
7
Creating Periodized Calendars
Planning, editing and sharing programs
Tracking exercises and workout details
Viewing reported workout details (sets, reps, etc)
Simplified monitoring
View all 7
Scheduling
9
Setting up locations
Defining your own work days and times
Defining staff work days and times
Setting a default duration for sessions and appointments
Configuring team scheduling preferences
View all 9
Using the Workout Builder
15
Customizing exercise options and search tags
Customizing exercise parameters
Adding and editing exercises
Defining periodized loading schemes
Creating Workout Templates
View all 15
Team Dashboard
3
The Team Dashboard
Adding test results to the dashboard
Customizing Team Dashboard Alerts and Colors
Making sense of monitoring data : alerts, graphs, logs
6
Making sense of the data : alerts, graphs, logs
Viewing Team Health, Wellness, Training and Availability Graphs
Monitoring Athlete Availability
Combined & workload management graphs
Creating daily, weekly, monthly reports with Team Charts
View all 6
Testing, Screening & Assessments
12
Adding and editing tests the assessment module (global settings)
Managing Test Batteries
Configuring Assessment Standards
Importing and exporting assessment standards
Editing the Assessment Calendar
View all 12
Custom surveys & Questionnaires
6
Adding a new survey / questionnaire
Preventing athletes to view questionnaire scores and interpretation
Administering Survey / Questionnaire
Adding questionnaire information on the Team Dashboard
Viewing, printing, exporting & graphing questionnaire results
View all 6
Injury tracking, EMR & health management
29
Selecting the injury and illness diagnostic coding system
Adding Custom Diagnoses to the existing coding systems
Editing and Deleting Custom Diagnoses
Recording injuries, illnesses and diagnoses
How to attach multiple files to a note?
View all 29
Injury surveillance / OSTRC
12
Getting Started with Injury and Illness Surveillance
Setting up the OSTRC Questionnaire (Health Monitoring / injury surveillance)
Customizing Illness Symptoms and Mental Health Options
Collecting data
Injury surveillance graphs & epidemiologic statistics
View all 12
Monitoring Pain and Stiffness
1
Monitoring pain and stiffness
Concussion Testing & Reporting
3
Creating baseline and post-concussion tests
Viewing Pending Tests and Manually Launching Tests
Who can access baseline and post-concussion test results
Media sharing and note management
3
Managing notes and documents
Media & file sharing
Note rating
Secure Messaging
1
Sending and Receiving Secure Messages
Import / export
4
Importing / exporting data
Importing medical notes from Presagia Sports
Sending wellness data to another server
How to quickly move all athletes to a new team
Getting help
1
Getting help
FieldWiz
1
What are the technical requirements for the FieldWiz devices
Data Preparation Tutorials
Data preparation guide
8
Overview of the Data Upload Process
Preparing the Group/Team List
Preparing the Subgroup list
Preparing the Staff List
Preparing the Athletes List
View all 8
Uploading your lists
2
Manual upload
Automated upload via the import API
Frequently Asked Questions
Analytics / Calculations
9
How does AthleteMonitoring calculates alerts and monitors risk factors
How does AthleteMonitoring interprets smallest worthwhile changes
How does Athletemonitoring calculates training load, monotony and strain
What is a z-score?
How does AM calculate readiness and the training stress balance
View all 9
Assessments
12
Can I use formulas to calculate test results?
How do I enter results for specific dates (eg: without using the assessment calendar)
Test formulas aren't working
How do I edit test results?
Can I use AthleteMonitoring to manage Functional Movement Screening (FMS)?
View all 12
Workout builder
4
How do I create supersets?
The Workout Builder is not showing up!
How do I attach my videos to exercises?
Do you offer exercise pictures and videos?
Health and Injury Surveillance
19
What is the OSTRC Questionnaire?
Is the injury data archived and accessible to the athlete, admin and coach?
Can I add custom questions to the OSTRC questionnaire?
How to record Pain?
How to I set up reminders for the weekly OSTRC questionnaire
View all 19
Customization
12
Can I collect objective measurements on a daily basis
Can I add fields to the training feedback forms
Can I modify the daily questionnaire
Can I display the wellbeing / recovery questionnaire on specific days only?
Can we use differential RPE scales with AthleteMonitoring.com?
View all 12
Import/export
12
Can I import sessions from Excel files?
Can we export numerical data for further analyze, to build our own graphs or to compare groups?
Can I upload / import historical training data ?
I can't open Excel reports. What should I do?
Can I import GPS, Power and Heart Rate data from external devices
View all 12
Integration with other devices (GPS, etc.)
6
How to download and analyze data from Garmin watches and GPS-enabled bike computers?
How to import and analyze GPS data ?
Can I use this system to record heart rate data at rest and during training ?
Can I monitor HRV with AthleteMonitoring?
The system is not importing all the rows.Why?
View all 6
Mobile Apps
6
How to download the Android App
iOS App
Windows Phone
How to log out and disable automatic login?
I can't read PDF files on my phone
View all 6
Common issues
30
Load discrepancies between dashboard, graphs and raw data export
Athletes can't see the wellness questionnaire when they log in
I cannot download graphs
Problem receiving emails / emails marked as spam
I am trying to add a session but the Activity list is empty
View all 30
Planning & scheduling
6
How to clear the planning calendar?
How to see planned v/s actual load?
How to prevent athletes to change exercises of a planned session?
How to disable session / training reporting for Athletes?
How to import a calendar
View all 6
Graphs and Reports
8
On the recovery weekly chart, good scores are shown in the red zone - Can I change this?
Can I graph an individual's RPE scores against the team mean?
Can we view and export a overall wellness scores?
Can athletes look at their own longitudinal data regarding training load, illness, injury and wellness?
How do I disable an assessment report?
View all 8
Managing Teams & Users
13
What are the types of users and permissions?
I cannot add more athletes to my team. What should I do?
How do I resend email invitations to athletes and coaches?
I am trying to add a new athlete but am advised account limit reached
How do I delete an athlete who has not accepted an invitation?
View all 13
Email / SMS
10
Does AthleteMonitoring.com sends text messaging / SMS notifications?
SMS aren't being sent
Can I send emails to staff only ?
Emails go to my spam / junk mail box. Can I fix this?
I never receive the email invite and can't login in the app
View all 10
Data capture
2
How to manually enter training loads on the behalf of athletes
How to track weight before and after sessions and monitor weight loss?
Billing
3
How does billing work?
Can I cancel my account?
Refunds
Assessment Formulas
2
Calculating VO2max from 30:15 IFT score
How to calculate biological maturation with AthleteMonitoring
Security
4
Do AthleteMonitoring offers secure 2 factor identification?
I changed my phone and can't login with Two-Factor Authentication anymore
How to reset two-factor authentication (2FA)
Authenticator keeps indicating I have the wrong code
Tips and Tricks
Athlete monitoring
1
Is it possible for athletes to record training only once a day?
Golf Project
Tutorials for athletes
1
Quick start guides
Tutorial for staff
1
Quick start guides
Tutorials for IT / Data Managers
Data preparation guide
10
Classlink automated rostering
Preparing data files
Overview of the Data Upload Process
End-of-year operations
Preparing the Group/School List
View all 10
Importing data
4
Manually importing lists
OneRoster® Imports
Using the import API
Transferring test results from other systems
If you need extra help uploading your data
1
Data Verification and Upload Service
Import- export
5
Exporting wellness and activity data and logs
Importing groups, subgroups, staff, participants
Exporting WELLNESS logs to an external system
Exporting INJURY SURVEILLANCE data to an external system
Exporting Training Data with the Export API