Email / SMS
Yes. Once SMS is activated on your account, a short text message is sent to athletes and/or staff (in addition to the email message) in the following situat...
Sat, 3 Jun, 2017 at 6:54 PM
If your sms are not being sent, make sure that sms sending is activated on your account, verify that sms sending is activated for reminders (Team settings-R...
Sat, 3 Jun, 2017 at 6:57 PM
Yes. Open the communication page, deselect teams and/or athletes (just hold CTRL on Windows or Command
on Mac, and click on the team or athlete to deselec...
Tue, 20 Oct, 2015 at 3:18 PM
Yes. When our emails are improperly categorized as Junk Mail or Spam and blocked by your email
system, check the following steps:
Step 1: Tell yo...
Sun, 13 Dec, 2015 at 9:44 AM
If you didn't receive the invite, please check in your email account's spam and trash boxes. If the message isn't here, ask your coach to rese...
Tue, 20 Dec, 2016 at 4:21 PM
Yes. Simply select the Contact option from the team menu, select teams and athletes, enter your message and click send.
Fri, 21 Jul, 2017 at 2:49 PM
Go to Team settings-Reminders, deselect both sms and email in the Questionnaire reminder and Training reminder sections. This will stop all reminders
Fri, 8 Sep, 2017 at 9:16 AM
No. When you import athletes, they do not automatically receive invitations. You can, however, batch send invitations easily by proceeding as follows: ...
Tue, 7 Aug, 2018 at 8:32 AM