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Frequently Asked Questions
Analytics / Calculations
How does AthleteMonitoring calculates alerts and monitors risk factors
How does AthleteMonitoring interprets smallest worthwhile changes
How does Athletemonitoring calculates training load, monotony and strain
What is a z-score?
How does AM calculate readiness and the training stress balance
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Can I use formulas to calculate test results?
How do I enter results for specific dates (eg: without using the assessment calendar)
Test formulas aren't working
How do I edit test results?
Can I use AthleteMonitoring to manage Functional Movement Screening (FMS)?
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How do I create supersets?
The Workout Builder is not showing up!
How do I attach my videos to exercises?
Do you offer exercise pictures and videos?
OSTRC Injury Surveillance and Incident Tracking
What is the OSTRC Questionnaire?
Is the injury data archived and accessible to the athlete, admin and coach?
Can I add custom questions to the OSTRC questionnaire?
How to record Pain?
How to I set up reminders for the weekly OSTRC questionnaire
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Can I collect objective measurements on a daily basis
Can I add fields to the training feedback forms
Can I modify the daily questionnaire
Can I display the wellbeing / recovery questionnaire on specific days only?
Can we use differential RPE scales with AthleteMonitoring.com?
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Can I import sessions from Excel files?
Can we export numerical data for further analyze, to build our own graphs or to compare groups?
Can I upload / import historical training data ?
I can't open Excel reports. What should I do?
Can I import GPS, Power and Heart Rate data from external devices
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Integration with other devices (GPS, etc.)
How to download and analyze data from Garmin watches and GPS-enabled bike computers?
How to import and analyze GPS data ?
Can I use this system to record heart rate data at rest and during training ?
Can I monitor HRV with AthleteMonitoring?
The system is not importing all the rows.Why?
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How to download the Android App
How to log out and disable automatic login?
I can't read PDF files on my phone
Load discrepancies between dashboard, graphs and raw data export
Athletes can't see the wellness questionnaire when they log in
I cannot download graphs
Problem receiving emails / emails marked as spam
I am trying to add a session but the Activity list is empty
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Planning & scheduling
How to clear the planning calendar?
How to see planned v/s actual load?
How to prevent athletes to change exercises of a planned session?
How to disable session / training reporting for Athletes?
How to import a calendar
Graphs and Reports
On the recovery weekly chart, good scores are shown in the red zone - Can I change this?
Can I graph an individual's RPE scores against the team mean?
Can we view and export a overall wellness scores?
Can athletes look at their own longitudinal data regarding training load, illness, injury and wellness?
How do I disable an assessment report?
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Managing Teams & Users
What are the types of users and permissions?
I cannot add more athletes to my team. What should I do?
How do I resend email invitations to athletes and coaches?
I am trying to add a new athlete but am advised account limit reached
How do I delete an athlete who has not accepted an invitation?
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Email / SMS
Does AthleteMonitoring.com sends text messaging / SMS notifications?
SMS aren't being sent
Can I send emails to staff only ?
Emails go to my spam / junk mail box. Can I fix this?
I never receive the email invite and can't login in the app
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How to manually enter training loads on the behalf of athletes
How does billing work?
Can I cancel my account?
Calculating VO2max from 30:15 IFT score
How to calculate biological maturation with AthleteMonitoring
Do AthleteMonitoring offers secure 2 factor identification?
I changed my phone and can't login with Two-Factor Authentication anymore
How to reset two-factor authentication (2FA)
Authenticator keeps indicating I have the wrong code