I changed my phone and can't login with Two-Factor Authentication anymore

Modified on Thu, 27 Aug at 2:23 AM

Please ask your coach/system administrator to open your profile and press the 'Reset 2FA Key' button located at the bottom of the page. You will then be asked to enter a new 2FA key during your next login.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article