Managing Teams & Users

What are the types of users and permissions?
Athletemonitoring offers 10 types of accounts. Each type has its own set of features and permissions. ACCOUNT OWNER Can access all system features C...
Thu, 15 Dec, 2022 at 3:34 PM
I cannot add more athletes to my team. What should I do?
 It is likely that you have reached your account limit. To purchase space for additional athletes, simply open your account, tap the My account button.
Wed, 28 Jan, 2015 at 4:33 PM
How do I resend email invitations to athletes and coaches?
 Yes. Simply open the team menu or open the global user list, click the open profile icon and press the Resend invitation button.
Sun, 8 Feb, 2015 at 8:51 AM
I am trying to add a new athlete but am advised account limit reached
If you feel you didn't reach your account limit, make sure that you don't have inactive athletes taking up space. Inactive athletes are counted agai...
Mon, 17 Aug, 2015 at 11:13 AM
How do I delete an athlete who has not accepted an invitation?
This is easy. In the list of active athletes, click the yellow X, then open the inactive list and click the red X and confirm to delete the account. If the...
Thu, 3 Dec, 2015 at 1:04 PM
Can I suspend athletes or keep them from using the system
Yes. Just select the Athletes option from the team menu and click the yellow cross next to the athlete's name. This will deactivate the athlete account&#...
Sat, 12 Aug, 2017 at 10:19 AM
What happens when I move athletes from one team to another
Q: Does the data associated with an athlete stay with the athlete if I were to move them from one team to another? A: Yes. Q: If I were to place an ...
Wed, 14 Mar, 2018 at 3:42 AM
Coaches can't access Team settings
Only owner, Administrators and Manager accounts can edit settings. If you have a coach who must be able to edit team settings change his/her account's t...
Wed, 20 Jun, 2018 at 9:33 AM
How to export a list of all my athletes' usernames?
Go to Settings-Import and click the Export button in the Import Athletes section. You'll be able to download a spreadsheet with the Athlete information....
Fri, 17 Aug, 2018 at 9:55 AM
How do I delete a team?
Open Team Settings of the team you want to delete, scroll down to the Other operations section. Then select the Delete team option.
Mon, 23 Sep, 2019 at 1:38 PM