Athletemonitoring offers 10 types of accounts. Each type has its own set of features and permissions.
ACCOUNT OWNER
Can access all system features
Can access and configure all teams
Can add/delete teams
Can send emails/sms to other users
Can add other users and assign teams to them
Can upgrade/downgrade/delete plan (delete plan will delete all athletes and other users linked to the account).
ADMIN
Created by account owner
Can access all teams
Can access all team features
Can access and configure new team
Can emails/sms other users
Can add/activate athletes in his team(s)
Cannot upgrade/downgrade/delete plan or access global user management.
ADMIN - No Medical
Created by account owner
Can access all teams
Can access all team features
Can access and configure new team
Can emails/sms other users
Can add/activate athletes in his team(s)
Cannot access Health/Medical data
Cannot upgrade/downgrade/delete plan or access global user management.
IT SUPPORT
Can access global settings
Can upload/export lists of staff, athletes. subgroups, etc.
Can access user list
Can access team settings and list of athletes at the team level (no access to documents and notes)
Cannot access group and individual dashboards, training, wellness, notes, results, health information etc.
Cannot export data
Cannot create Admin accounts
Cannot edit Admin accounts
Cannot promote existing users to Admin
Cannot activate/deactivate Admin accounts
Cannot import/export Admin accounts
RESEARCHER
Created by account owner
Can access all teams
Can access Global settings (tests, questionnaires, etc)
Can access Team settings (OSTRC questionnaire, reminders, etc.)
Can assign questionnaires
Can emails/sms other users
Can export all test results, questionnaire, wellness, injury and training data in raw, anonymous format
Cannot upgrade/downgrade/delete plan or access global user management.
Cannot access athlete names and personal information
MANAGER
Created by account owner
Access limited to teams that were assigned to him by admin or account owner
Can configure his teams'
Can receive alerts for his teams’ athletes (recovery, training, injury)
Can access medical/injury data and receive injury alerts
Can view injury alert (without injury details)
Can add/activate athletes in his team(s)
Can delete his account
MANAGER - No Medical New
Created by account owner
Access limited to teams that were assigned to him by admin or account owner
Can configure his teams'
Can receive alerts for his teams’ athletes (recovery, training, injury)
Cannot access illness/injury data and receive injury alerts
Can add/activate athletes in his team(s)
Can delete his account
COACH
Created by account owner
Access limited to teams that were assigned to him by account owner
Receive alerts for his teams’ athletes (recovery and training ONLY)
Cannot access medical/injury data and receive injury details.
Can view injury alert (without injury details)
Can add/activate athletes in his team(s)
Can delete his account
MEDICAL
Created by account owner
Access limited to teams that were assigned to him by account owner
Can only access medical module
Can view injury and illness data
Can send emails/sms to other users
Can delete his account
PHYSIO New
Created by account owner
Access limited to teams that were assigned to him by account owner
Can only access medical module
Can only view injury (no illness) data
Can send emails/sms to other users
Can delete his account
ATHLETE
Created by created by account owner, team admin or coach
Can enter all recovery, training, medical information
Can send email to coaches, admins and doctors
Can access, view and export all his recovery, training, medical information