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Solution home Frequently Asked Questions

Managing Teams & Users

Are athletes able to self-deactivate their account?
Yes, if you activate this feature. If you wish to allow athletes to deactivate themselves so they can stop receiving reminders and notifications when the...
Thu, 11 Nov, 2021 at 6:48 AM
Is there a way to view all athlete usernames and passwords?
Yes, partially. Go to Settings-Import/Export and select the Export button in the Import Athletes section, the export file you’ll get will contain the user n...
Thu, 20 Jan, 2022 at 9:00 AM
Can I manually reset password for a specific athlete?
Yes, you can manually reset the login password by opening the athlete's profile and selecting the ‘key’ tab.
Thu, 20 Jan, 2022 at 9:02 AM