Security

Do AthleteMonitoring offers secure 2 factor identification?
Yes. All staff users can activate 2 factor identification. This process is described here (look for section Enable Two Factor Authentication).
Thu, 18 Oct, 2018 at 2:01 PM
I changed my phone and can't login with Two-Factor Authentication anymore
Please ask your coach/system administrator to open your profile and press the 'Reset 2FA Key' button located at the bottom of the page. You will t...
Wed, 2 Jan, 2019 at 2:49 PM
How to reset two-factor authentication (2FA)
To reset the two-factor authentication, proceed as follow: Login as the account owner or an admin Click the "Users" button towards the top righ...
Mon, 3 Feb, 2020 at 2:57 PM
Authenticator keeps indicating I have the wrong code
Please use the Time sync feature on the Authenticator app. Time sync will confirm whether an incorrect time is the root cause of the issue, and, if so, wil...
Mon, 25 Apr, 2022 at 9:21 AM