If you cannot login with your username and password, try to reset your password by selecting ‘Forgot password?’ on the app’s login page.


If you are using an institution email (university, etc.) make sure that emails sent from our domain names athletemonitoring.com, athletemonitoring.eu, athletemonitoring.eu, fitstatstechnologies.com and fitstatswellness.com are not being blocked by your institution servers.


If you are a new user and didn’t receive the email invitation containing your username, check your spam / trash box. If you still can’t find the information, or for any other question about your account, please contact the person who created your account (system administrator, coach, etc.). This person will be able to reset your password and help you solve login issues.