Common issues
Make sure that symbols representing tests are only contains lowercase letters and contain a length of 4-6 digits (eg: bwei or bweigh). Formulas can contain...
Tue, 7 Sep, 2021 at 3:08 PM
If you set the system to calculate the Acute:Chronic Workload Ratio to EWMA and not Rolling average, you may notice discrepancies between the load values...
Thu, 15 Oct, 2020 at 9:36 AM
This is a know bug with Highcharts, the graphing system used by Athletemonitoring.com.
To export graphs, make sure to log in using the uncrypted U...
Mon, 9 Mar, 2015 at 9:31 AM
Please go to Team settings, Activities
section, select all the activities that should be displayed in the forms and click Save.
If no activitie...
Mon, 9 Mar, 2015 at 9:21 AM
To reset your password or generate a new one, simply go to https://app.athletemonitoring.com/ and click the Forgot
your password? link on the sign-in in p...
Tue, 31 Mar, 2015 at 11:35 AM
**Activities missing**
Make sure that activities are selected for your team (Team Settings->Activities).
If no activity is available in Team Setti...
Mon, 9 Mar, 2015 at 9:31 AM
To fix this, open your Team Settings and make sure that the Athlete buttons is activated (blue) in the Wellness section.
Wed, 24 Jan, 2018 at 10:20 AM
The key is usually valid only a few hours. If it doesn't work
anymore, ask your coach to resend you an invitation. Then, you should be
able to
c...
Fri, 22 Jan, 2016 at 3:40 PM
This may happen when you are member of more than one team and that each team has defined a questionnaire with slightly different questions.
Currently ...
Wed, 20 May, 2015 at 1:30 PM
Make sure that your team's activities are selected in Team settings->Activities (grey activities are selected). Don't forget to save the settings...
Sat, 26 Sep, 2015 at 8:19 AM