Common issues (32)

The wellness questionnaire is displayed even if it's deactivated in team settings

Modified on Fri, 9 Nov, 2018 at 8:45 AM
Athletes are receiving reminders after they completed their questionnaires

Modified on Tue, 20 Oct, 2020 at 9:05 AM
I have enabled the workout builder but I still can't plan exercise sessions

Modified on Thu, 11 Feb, 2021 at 10:27 AM
One of my athletes have forgotten his / her user name. How can get it back?

Modified on Tue, 23 Feb, 2021 at 11:07 AM
Athletes can't record sessions anymore

Modified on Wed, 10 Mar, 2021 at 10:50 AM
How can I change the systems' language?

Modified on Thu, 20 Jan, 2022 at 2:01 PM
If an athlete misses the wellness questionnaire one day, is it possible to go back and fill in the data for the missing day?

Modified on Wed, 8 Mar, 2023 at 11:26 AM
My system is running slow. What can I do?

Modified on Mon, 4 Sep, 2023 at 5:56 PM
Is there a way to permanently delete staff users?

Modified on Mon, 29 Apr, 2024 at 8:55 AM
Modules are missing on the athletes app

Modified on Mon, 2 Sep, 2024 at 12:04 PM