Managing Users

Adding and inviting staff
In AthleteMonitoring.com, there are 10 types of users, each one with its own set of permissions and limitations.  To learn more about managing roles and p...
Thu, 15 Dec, 2022 at 3:37 PM
Deactivating staff users and transferring records to a new user
To deactivate a staff user, open the staff list and click the yellow X matching the user you'd like to deactivate Then confirm the operation and tra...
Wed, 7 Feb, 2024 at 12:12 PM
Adding, inviting and managing athletes
Managing athletes' accounts Athletes can be added at anytime, based on your subscription. When an athlete account is created, the athletes automaticall...
Thu, 23 Feb, 2023 at 12:07 PM
Managing Neutral / Unspecified Genders
When athletes don't want to be identified as Male or Female, you can select the 'Unspecified' gender option in their profile, or enter X in the ...
Tue, 26 Jan, 2021 at 12:01 PM
Recording Athletes' Allergies and Emergency Information
To record or access an athlete's emergency contact and information, open the athlete profile, and click/tap the Emergency information tab (alert sign ic...
Thu, 16 Aug, 2018 at 9:09 AM
Modifying user passwords
When an user who don't have an email address associated with his/her account needs a new password, or if you wish to manually reset the password, open ...
Thu, 3 May, 2018 at 8:20 AM
Formatting phone numbers for text messaging / SMS sending
To ensure that SMS sending works as expected, format your mobile phone number in the E.164 international format (with a '+' and country code).  ...
Sat, 3 Jun, 2017 at 6:50 PM
Adding custom fields to athlete profiles
AthleteMonitoring allow you to create additional fields in athlete profiles. Here is how to do it: Step 1 - Creating the custom fields Click the Users ...
Wed, 3 Jun, 2020 at 1:41 PM
Enabling athlete self-signup
Use this option when you want athletes to self-signup on your AthleteMonitoring account from a link placed on our website or shared via email. Self-signup f...
Wed, 17 Mar, 2021 at 10:05 AM