AthleteMonitoring allows you to send and receive alerts and reminders by push notifications. This guide will help you to setup push notifications.


Step 1: Make sure your browser supports push notifications

 

Supported web browser: Edge, Firefox, Chrome, Opera, Opera Mobile, Chrome for Android, Firefox for Android, UC Browser for Android, Samsung Internet, QQ Browser, KaiOS Browser

https://caniuse.com/#feat=push-api for an update to date list.


Supported iOS: macOS, Linux, Windows, Android


Step 2: Activate push notifications


Activating push notifications for the Web (browser) app

  1. Login to your AthleteMonitoring account
  2. Click anywhere on the main page. A notifications permission popup will be displayed. Click 'Allow”'
  3. Open your AthleteMonitoring profile 
  4. Select the 'Push notifications' options on in the 'Receive alerts & notifications' section
  5. Click Save. You will now receive push notifications.

Activating push notifications for iOS and Android Apps

 

 

  1. Download the AthleteMonitoring Pro app from Google Play or the Apple App Store. If you already have it installed, update to the latest version.
  2. Select your server from the ‘Select Server’ select field then click the ‘Go’ button. If you are using an iOS device, you will then receive a permission dialogue. Click ‘Allow’.
  3. Login to your AthleteMonitoring account
  4. Open your  AthleteMonitoring profile by navigating to Settings > My Profile and tap the ‘Edit’ button at the bottom of the page. If you are a staff, open your profile by tapping the dropdown menu with your name, located in the top-right corner of the page then click ‘Profile’
  5. Select the button ‘Push notifications’ in the section ‘Receive alerts & notifications’

  

Step 3. Activating reminders

  1. Open Team Settings-Reminders
  2. Select 'Enabled' for each reminder you wish to send by push notification
  3. Click Save

 

Troubleshooting

If you are not receiving push notifications on your device here are a few things that you could check.


If you are not receiving push notifications on web, check in your browser settings that the AthleteMonitoring website is allowed, and not blocked from, sending push notifications. 

 

On mobile, check the setting for your AthleteMonitoring app that it is allowed to send push notifications. 


On Android this can be found at ‘Settings > Sounds and notifications > App notifications > Athlete Monitoring’. On iOS, this can be found at ‘Settings > Athlete Monitoring > Notifications’. 

 

Finally, check with staff that your team/group settings has the reminder enabled for the kind of notification you are not receiving, that is, message notifications, new media file notifications, post training reminder notifications, etc.