Getting Started

Activating your account
1. Receive the invitation sent by your coach 2. Create your password 3. Login on the app Note that three versions of the web app is currently avai...
Wed, 13 May, 2020 at 11:54 AM
Using the web App
Using the web app Connect to the web app with your smartphone, tablet or computer, when you need to enter assessment/testing results, online surveys and...
Thu, 16 Aug, 2018 at 8:44 AM
Personalizing the App's Look and Feel
You can personalize your app easily to make it more personalized and enjoyable to use. To change the default look and feel, open your profile, go to t...
Wed, 22 Dec, 2021 at 3:22 AM
Using Android and iPhone Apps
Installing the Apps Download and use the mobile app with your device, when you want to enter wellness, training, injury data, and consult alerts and shared...
Mon, 12 Aug, 2019 at 9:57 AM
Activating Push Notifications
Step 1: Make sure your device supports push notifications   Supported web browser: Edge, Firefox, Chrome, Opera, Opera Mobile, Chrome for Android, Firefox...
Wed, 21 Oct, 2020 at 8:30 AM
Sending and Receiving Messages
You can send and receive messages anytime from within the app by pressing the Message icon located at the bottom of your screen. To send a message, op...
Tue, 4 Feb, 2020 at 6:10 PM
Reporting a problem
If you encounter a simple issue (lost password, forgot how to access features, etc), please contact your coach or account administrator. If you encounte...
Wed, 22 May, 2019 at 3:49 PM
Activating SMS
If SMS sending is activated on your account, you will be able to send and receive notifications and messages via SMS.  To activate SMS, open your profi...
Tue, 14 Sep, 2021 at 3:42 PM
Login out of AthleteMonitoring
To logout of the app, press the Settings button and Logout.
Thu, 16 Sep, 2021 at 12:02 PM
Deactivating your account
If for some reason, you need to deactivate your account, press the gear icon, select the Team icon and tap Deactivate account.  As a result, your will no...
Fri, 5 Nov, 2021 at 12:11 PM