You can send and receive secure messages from/to staff and athletes anytime from within the app by pressing the Messages icon located at the top of your screen. 

Messages are automatically displayed on the recipient's app who can then read them and reply. An email or sms notification such as the one below can be sent automatically to each message recipient. The way notifications are sent is explained at the end of this tutorial.

Sending messages

To send a message, open the Compose tab, select one or more recipients, enter your message and press Send.

To deselect multiple teams and/or athletes, just hold CTRL on Windows or Command on Mac, and click on the team,  athlete or staff to deselect.

To allow athletes to send message to other athletes from the same team/group, open your Team Settings-General-Messaging and set Allow peer messaging to Yes.

Reading messages

To read a message, open the Inbox tab. Tap on the message to view message details. To reply to the message scroll down, enter your reply and press Send. To print a message or an entire conversation, select the ... menu and the Print option.

Filtering Messages

To quickly filter or retrieve messages and conversation type the word you are looking for in the search box. Matching messages will be displayed. This option is available in the Inbox, Sent and Archived tabs.

Archiving messages

To archive a message, open the Sent tab, open the menu and select the Archive option

Delecting and unarchiving messages

To delete, unarchive a message (move to inbox), open the Archive tab, open the menu and select the appropriate option

Setting notification options

To change the way you receive message notifications (email, sms, both, no notifications), open your profile and select the appropriate option in the Receive alerts and notifications list.