Health and Injury Surveillance

Athletes are only able to select less than 7 time-loss days. Why?
We've added logic to limit the number of missed days per week reported by an athlete to a total of 7 across all incidents. Eg: if an athlete reports 3 d...
Wed, 25 Aug, 2021 at 7:04 PM
Why does the total score reaches 100 in some cases when only the first question of the OSTRC has a value of 25?
When the athlete selects the 4th answer to the first question (cannot participate due to a health problem), the 3 other questions are hidden and the OSTRC s...
Mon, 27 Jun, 2022 at 2:59 PM
How to edit athlete answers to the OSTRC questionnaire ?
Yes. To edit athlete answers to the OSTRC questionnaire, open the Health tab of the team dashboard and click on the date that matches the questionnaire you ...
Sat, 3 Dec, 2022 at 10:34 AM
Can I securely attach an X-Ray report that we've have for one of our athletes?
Yes. The best way to attach such document would be to open the Health menu option, click the note (pencil)  icon, enter a note and attach the file.  Th...
Tue, 6 Feb, 2024 at 1:48 PM
How to attach alerts to OSTRC Questionnaire custom questions
Once you have created custom questions to the OSTRC Questionnaire, it is possible to create customized alerts and display them on the team dashboard. He...
Mon, 22 Jul, 2024 at 3:44 PM
How do I record past injuries?
Health problems can be recorded for any date.  To record historical injury data, proceed as you would do for a current injury (Health-Add New) click on ...
Mon, 2 Sep, 2024 at 10:26 AM
How are missed days calculated
Please read the attached pdf document
Wed, 29 Jan, 2025 at 2:13 PM
Can I make old medical notes accessibles to a new health practitioner?
When you are adding new medical users (medical, physio or any custom roles giving access to the health module), and wish to give access to all consultations...
Wed, 17 Sep, 2025 at 4:19 PM
The OSTRC Questionnaire is not showing on athlete app
When the OSTRC questionnaire is not showing on athlete apps, it could be for 3 reasons: The module is not enabled in Team Settings-General section as well...
Tue, 14 Oct, 2025 at 4:01 PM
How do I delete a resolved injury?
Resolved injuries must be 'un-resolved' before they can be deleted. To un-resolve the injury and delete it, to open the injury delete the Resolved d...
Sat, 7 Mar, 2026 at 4:02 PM