When the OSTRC questionnaire is not showing on athlete apps, it could be for 3 reasons:

  1. The module is not enabled in Team Settings-General section as well as Start Date and Number of weeks.
  2. The module is enabled but Start Date and Number of weeks are referring to a period in the past.
  3. An onboarding questionnaire is selected in Team Settings-Injury Surveillance section, but hasn't been completed by the athlete