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Frequently Asked Questions
Analytics / Calculations
How does AthleteMonitoring calculates alerts and monitors risk factors
How does the system interpret meaningful changes in tests results
How does Athletemonitoring calculates training load, monotony and strain
What is a z-score?
How does AM calculate readiness and the training stress balance
How to I edit formulas used to calculate results?
How do I enter results for specific dates (eg: without using the assessment calendar)
Test formulas aren't working
How do I edit test results?
Can I use AthleteMonitoring to manage Functional Movement Screening (FMS)?
Can I collect objective measurements on a daily basis
Can I add fields to the training feedback forms
Can I modify the daily questionnaire
Can I display the wellbeing / recovery questionnaire on specific days only?
Can we use differential RPE scales with AthleteMonitoring.com?
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Can I import sessions from Excel files?
Can we export numerical data for further analyze, to build our own graphs or to compare groups?
Can I upload / import historical training data ?
I can't open Excel reports. What should I do?
Can I import GPS, Power and Heart Rate data from external devices
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Integration with other devices (GPS, etc.)
Importing FIRSTBEAT data files into AthleteMonitoring
Importing VX SPORT GPS data
Importing Data from Polar Team Pro
Importing Catapult GPS data
How to download and analyze data from Garmin watches and GPS-enabled bike computers?
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Android App Support
How to log out and disable automatic login?
I cannot download graphs
Problem receiving emails / emails marked as spam
I am trying to add a session but the Activity list is empty
Athletes don't see the questionnaire when they log in
I am trying to record an injury but options are missing
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Is the injury data archived and accessible to the athlete, admin and coach?
Graphs and Reports
On the recovery weekly chart, good scores are shown in the red zone - Can I change this?
Can I graph an individual's RPE scores against the team mean?
Can we view and export a overall wellness scores?
What are the types of users and permissions?
I cannot add more athletes to my team. What should I do?
How do I resend email invitations to athletes and coaches?
I am trying to add a new athlete but am advised account limit reached
How do I delete an athlete who has not accepted an invitation?
Email / SMS
Does AthleteMonitoring.com sends text messaging / SMS notifications?
Can I send emails to staff only ?
Emails go to my spam / junk mail box. Can I fix this?
I never receive the email invite and can't login in the app
How does billing work?
Can I cancel my account?