If you have questions about a charge on your account, or if you wish to submit a refund request by please email billing@athletemonitoring.com. A member of our support staff will respond to you within 24 working hours.

Please email from the same address as you used to sign up for AthleteMonitoring.com. If you are emailing from another address, please be ready to provide proof of payment (transaction ID, last 4 digits of the credit card used).