AthleteMonitoring offers both preset user roles and customizable ones.
Preset roles
ACCOUNT OWNER
Can access all system features
Can access and configure all teams
Can add/delete teams
Can send emails/sms to other users
Can add other users and assign teams to them
Can upgrade/downgrade/delete plan (delete plan will delete all athletes and other users linked to the account).
ADMIN
Created by account owner
Can access all teams
Can access all team features
Can access and configure new team
Can emails/sms other users
Can add/activate athletes in his team(s)
Cannot upgrade/downgrade/delete plan or access global user management.
ADMIN - NO MEDICAL
Can access all teams
Can access all team features
Can access and configure new team
Can emails/sms other users
Can add/activate athletes in his team(s)
Cannot access Health/Medical data
Cannot upgrade/downgrade/delete plan or access global user management.
IT SUPPORT
Can access global settings
Can upload/export lists of staff, athletes. subgroups, etc.
Can access user list
Can access team settings and list of athletes at the team level (no access to documents and notes)
Cannot access group and individual dashboards, training, wellness, notes, results, health information etc.
Cannot export data
Cannot create Admin accounts
Cannot edit Admin accounts
Cannot promote existing users to Admin
Cannot activate/deactivate Admin accounts
Cannot import/export Admin accounts
RESEARCHER
Can access all teams
Can access Global settings (tests, questionnaires, etc)
Can access Team settings (OSTRC questionnaire, reminders, etc.)
Can assign questionnaires
Can emails/sms other users
Can export all test results, questionnaire, wellness, injury and training data in raw, anonymous format
Cannot upgrade/downgrade/delete plan or access global user management.
Cannot access athlete names and personal information
MANAGER
Access limited to teams that were assigned to him by account owner
Can configure his teams'
Can receive alerts for his teams’ athletes (recovery, training, injury)
Can access medical/injury data and receive injury alerts
Can view injury alert (without injury details)
Can add/activate athletes in his team(s)
Can delete his account
MANAGER - NO MEDICAL New
Access limited to teams that were assigned to him by admin or account owner
Can configure his teams'
Can receive alerts for his teams’ athletes (recovery, training, injury)
Cannot access illness/injury data and receive injury alerts
Can add/activate athletes in his team(s)
Can delete his account
COACH
Access limited to teams that were assigned to him by account owner
Receive alerts for his teams’ athletes (recovery and training ONLY)
Cannot access medical/injury data and receive injury details.
Can view injury alert (without injury details)
Can add/activate athletes in his team(s)
Can delete his account
MEDICAL
Access limited to teams that were assigned to him by account owner
Can only access medical/injury module/alerts and data.
Can send emails/sms to other users
Can delete his account
PHYSIO New
Access limited to teams that were assigned to him by account owner
Can only access medical module
Cannot view illness (only injury) data
Can send emails/sms to other users
Can delete his account
ATHLETE
Can enter all recovery, training, medical information
Can send email to coaches, admins and doctors
Can access, view and export all his recovery, training, medical information
Custom roles
Account owners can create a virtually unlimited number of custom roles and feature combinations. Custom roles can then be assigned to specific users.
To add custom roles, open the Settings menu, select the Roles tab and click the green cross.
Then enter the name of the new role and select the required Global (global/top menu permissions) and Team (team-level) related permissions. Then, press Submit to save the new role.
Global permissions
Messaging : show/hide the Messaging tool on staff and athlete applications
User Management: show/hide the Users menu
Notes & Documents: show/hide Notes and Documents for Staff/Athletes from the global users list
Medical: show/hide ‘Medical’ Notes and Documents for Staff/Athletes from the global users list
Assessment Settings: show/hide the Settings-Assessment Settings
Exercise Settings: show/hide the Settings-Exercise Settings tab
Questionnaire Settings: show/hide the Settings-Questionnaire Settings tab
Grade Settings: show/hide the Settings-Grade Settings tab
Health Settings: show/hide the Settings-Health tab
Privacy Statement: show/hide the Settings- Privacy Statement (consent forms) tab
Location Settings: show/hide the Settings- Location tab
Import / Export: show/hide the Import/export tab
Create Team: show/hide the Add Team button from the main page
Manage All Teams: allow/disallow user to access all the teams available in the system
Team permissions
Health (Anonymized): user can only view anonymized health information (athlete names are replaced by database-generated unique ID)
Logs & Stats (Anonymized): user can only export anonymized log and stats (athlete names are replaced by database-generated unique ID)
Questionnaires (Anonymized): user can only view anonymized questionnaire results (athlete names are replaced by database-generated unique ID)
Dashboard: grant/revoke access to the Team dashboard and related features
Calendar: grant/revoke access to the Team calendar and related features
Training Monitoring: grant/revoke access to the Training monitoring and related features
Health: grant/revoke access to the Health menu and related features
Notes: grant/revoke access to athlete notes
Assessments: grant/revoke access to the Assessment menu and related features
Questionnaires: grant/revoke access to the Questionnaires menu and related features
Team Charts : grant/revoke access to the Team charts menu and related features
Edit completed questionnaires : grant/revoke ability to edit answers of completed questionnaires
Access to Admin Only questionnaires: grant/revoke ability to access questionnaires marked Admin-only (lock icon)
Athletes : grant/revoke access to the Athletes menu and related features
Import: grant/revoke ability to import athletes for the specific team
Notes & Documents : grant/revoke ability to attach Notes and Documents to athlete profiles
Admin : grant/revoke ability to add/edit the type of notes
Media Sharing: grant/revoke access to the Media sharing menu and related features
Coach: grant/revoke access to the Media sharing features by Coach users
Medical: grant/revoke access to the Media sharing features by Medical users
Manager: grant/revoke access to the Media sharing features by Manager users
Admin: grant/revoke access to the Media sharing features by Admin users
Team Settings: grant/revoke access to Team Settings menu and related features
Admin: grant/revoke access to Team Settings menu and general team administration features
Medical : grant/revoke access to the Team Settings menu and health/medical related features
Delete Team: grant/revoke permission to delete existing teams
Wellness: grant/revoke access to Wellness & Readiness monitoring and related features
Menstrual Cycle Tracking: grant/revoke access to Menstrual cycle tracker and related features
To assign the new role to an existing user, open the User menu, Staff section, open the staff profile, select the new role/user type and save.
To modify custom roles, open the Settings menu, select the Roles tab and click the gear icon.
Disclaimer
Custom roles and permissions allows you to define who sees and access what. Therefore, defining and using custom roles can have serious impact on data privacy and security and should only be used when the preset roles cannot meet your specific needs.
When you create a new role, always test it first on a dummy user account to ensure it perfectly matches your needs and doesn't allow the user to access more that he/she should have access to. Only then, you can start assigning the custom role to new users.