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AthleteMonitoring offers both preset user roles and customizable ones.

Preset  roles

ACCOUNT OWNER

Can access all system features
Can access and configure all teams
Can add/delete teams
Can send emails/sms to other users
Can add other users and assign teams to them
Can upgrade/downgrade/delete plan (delete plan will delete all athletes and other users linked to the account).

ADMIN

Created by account owner
Can access all teams
Can access all team features
Can access and configure new team
Can emails/sms other users
Can add/activate athletes in his team(s)
Cannot upgrade/downgrade/delete plan or access global user management.

ADMIN - NO MEDICAL

Can access all teams
Can access all team features
Can access and configure new team
Can emails/sms other users
Can add/activate athletes in his team(s)

Cannot access Health/Medical data
Cannot upgrade/downgrade/delete plan or access global user management.

IT SUPPORT

Can access global settings

Can upload/export lists of staff, athletes. subgroups, etc.

Can access user list

Can access team settings and list of athletes at the team level (no access to documents and notes)

Cannot access group and individual dashboards, training, wellness, notes, results, health information etc.

Cannot export data

Cannot create Admin accounts

Cannot edit Admin accounts

Cannot promote existing users to Admin

Cannot activate/deactivate Admin accounts

Cannot import/export Admin accounts

RESEARCHER

Can access all teams
Can access Global settings (tests, questionnaires, etc)
Can access  Team settings (OSTRC questionnaire, reminders, etc.)

Can assign questionnaires
Can emails/sms other users
Can export all test results, questionnaire, wellness, injury and training data in raw, anonymous format

Cannot upgrade/downgrade/delete plan or access global user management.
Cannot access athlete names and personal information

MANAGER

Access limited to teams that were assigned to him by account owner

Can configure his teams'

Can receive alerts for his teams’ athletes (recovery, training, injury)

Can access medical/injury data and receive injury alerts

Can view injury alert (without injury details)

Can add/activate athletes in his team(s)

Can delete his account

MANAGER - NO MEDICAL  New

Access limited to teams that were assigned to him by admin or account owner

Can configure his teams'

Can receive alerts for his teams’ athletes (recovery, training, injury)

Cannot access illness/injury data and receive injury alerts

Can add/activate athletes in his team(s)

Can delete his account

COACH

Access limited to teams that were assigned to him by account owner
Receive alerts for his teams’ athletes (recovery and training ONLY)
Cannot access medical/injury data and receive injury details.
Can view injury alert (without injury details)
Can add/activate athletes in his team(s)
Can delete his account

MEDICAL

Access limited to teams that were assigned to him by account owner
Can only access medical/injury module/alerts and data.
Can send emails/sms to other users
Can delete his account

PHYSIO  New

Access limited to teams that were assigned to him by account owner

Can only access medical module

Cannot view illness (only injury) data
Can send emails/sms to other users
Can delete his account

ATHLETE

Can enter all recovery, training, medical information
Can send email to coaches, admins and doctors
Can access, view and export all his recovery, training, medical information

Custom roles

Account owners can create a virtually unlimited number of custom roles and feature combinations. Custom roles can then be assigned to specific users.

To add custom roles, open the Settings menu, select the Roles tab and click the green cross.

Then enter the name of the new role and select the required Global (global/top menu permissions) and Team (team-level) related permissions. Then, press Submit to save the new role. 

Global permissions

Messaging : show/hide the Messaging tool on staff and athlete applications

User Management: show/hide the Users menu

Notes & Documents: show/hide Notes and Documents for Staff/Athletes from the global users list

Medical: show/hide ‘Medical’ Notes and Documents for Staff/Athletes from the global users list

Assessment Settings: show/hide the Settings-Assessment Settings

Exercise Settings: show/hide the Settings-Exercise Settings tab

Questionnaire Settings:  show/hide the Settings-Questionnaire Settings tab

Grade Settings:  show/hide the Settings-Grade Settings tab

Health Settings:  show/hide the Settings-Health tab

Privacy Statement: show/hide the Settings- Privacy Statement (consent forms) tab

Location Settings: show/hide the Settings- Location tab

Import / Export: show/hide the Import/export tab

Create Team: show/hide the Add Team button from the main page

Manage All Teams: allow/disallow user to access all the teams available in the system

Team permissions

Health (Anonymized): user can only view anonymized health information (athlete names are replaced by database-generated unique ID)

Logs & Stats (Anonymized): user can only export anonymized log and stats (athlete names are replaced by database-generated unique ID)

Questionnaires (Anonymized): user can only view anonymized questionnaire results (athlete names are replaced by database-generated unique ID)

Dashboard: grant/revoke access to the Team dashboard and related features

Calendar: grant/revoke access to the Team calendar and related features

Training Monitoring: grant/revoke access to the Training monitoring and related features

Health: grant/revoke access to the Health menu and related features

Notes: grant/revoke access to athlete notes

Assessments: grant/revoke access to the Assessment menu and related features

Questionnaires: grant/revoke access to the Questionnaires menu and related features

Team Charts : grant/revoke access to the Team charts menu and related features

Edit completed questionnaires : grant/revoke ability to edit answers of completed questionnaires

Access to Admin Only questionnaires: grant/revoke ability to access questionnaires marked Admin-only (lock icon)

Athletes : grant/revoke access to the Athletes menu and related features

Import: grant/revoke ability to import athletes for the specific team

Notes & Documents : grant/revoke ability to attach Notes and Documents to athlete profiles

Admin : grant/revoke ability to add/edit the type of notes

Media Sharing: grant/revoke access to the Media sharing menu and related features

Coach: grant/revoke access to the Media sharing features by Coach users

Medical: grant/revoke access to the Media sharing features by Medical users

Manager: grant/revoke access to the Media sharing features by Manager users

Admin: grant/revoke access to the Media sharing features by Admin users

Team Settings: grant/revoke access to Team Settings menu and related features

Admin: grant/revoke access to Team Settings menu and general team administration features

Medical : grant/revoke access to the Team Settings menu and health/medical related features

Delete Team: grant/revoke permission to delete existing teams

Wellness: grant/revoke access to Wellness & Readiness monitoring and related features

Menstrual Cycle Tracking: grant/revoke access to Menstrual cycle tracker and related features

To assign the new role to an existing user, open the User menu, Staff section, open the staff profile, select the new role/user type and save.

To modify custom roles, open the Settings menu, select the Roles tab and click the gear icon.

Disclaimer

Custom roles and permissions allows you to define who sees and access what. Therefore, defining and using custom roles can have serious impact on data privacy and security and should only be used when the preset roles cannot meet your specific needs.

When you create a new role, always test it first on a dummy user account to ensure it perfectly matches your needs and doesn't allow the user to access more that he/she should have access to. Only then, you can start assigning the custom role to new users.